for a safer world

webeyeCMS Platform Status

Healthy
Service fully available

HISTORY: Past 90 days

This page provides status information on the service status of the webeyeCMS Cloud Platform. Check back here to view the current status of the service.
If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ.

Downtime

The service has a problem and is unavailable, we are working to restore service

Disruption

The service has a minor problem and has reduced capacity, we are working to restore full service

Healthy

The service is fully available

Maintenance

The service is undergoing maintenance, there may be short periods of reduced capacity


UPDATES: Past 30 days

Maintenance | 18:30pm July 14 2022 (BST) - Resolved after 20 Minutes

The fix has been implemented, we are currently testing to ensure no issues are present.


Maintenance | 18:25pm July 14 2022 (BST) - Resolved after 5 Minutes

We are now implementing the fix for App notifications to our Production servers.


Disruption | 18:20pm July 14 2022 (BST) - Resolved after 5 Minutes

The fix has completed QA and has successfully passed. Our engineers are now preparing for pushing this to the production platform.


Disruption | 17:20pm July 14 2022 (BST) - Resolved after 1 Hour

Our Developers have implemented a fix to our development servers, the QA team are currently in the process of testing the fix.


Disruption | 11:50am July 14 2022 (BST) - Resolved after 5 Hours 30 Minutes

Developers are carrying on works to resolve the issues.


Disruption | 11:40am July 14 2022 (BST) - Resolved after 10 Minutes

Testing complete. There is still currently an issue where only the first Apple device subscribed will receive the push notification if multiple Apple devices are subscribed.


Maintenance | 11:25am July 14 2022 (BST) - Resolved after 15 Minutes

The fix has been implemented, we are currently testing to ensure no issues are present.


Maintenance | 11:00am July 14 2022 (BST) - Resolved after 25 Minutes

We are now implementing the fix for App notifications to our Production servers.


Disruption | 10:00am July 14 2022 (BST) - Resolved after 1 Hour

The fix has completed QA and has successfully passed. Our engineers are now preparing for pushing this to the production platform.


Disruption | 07:30am July 14 2022 (BST) - Resolved after 2 Hours 30 Minutes

Our Developers have implemented a fix to our development servers, the QA team are currently in the process of testing the fix.


Disruption | 08:30am July 13 2022 (BST) - Resolved after 23 Hours

We are currently experiencing issues with Apple Push Notification services. Our engineers are working to get this resolved as soon as possible.


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