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Privacy and Cookie Policies

Privacy Policy

Webeye Limited is committed to protecting your personal information. Read on for details regarding what information we might collect about you and how we use it

1. Principles of Our Policy

  • Private: We will never sell, rent or trade information about you to other companies. Your data will not be supplied to anyone except as described in this privacy notice, unless we are obliged by law to disclose it.
  • Secure: In accordance with the UK Data Protection Act and the EU General Data Protection Regulation (GDPR), we follow strict security procedures in the storage and disclosure of information that you have given us to prevent unauthorised access.
  • Necessary: we won't collect information unless it is needed for purposes we have told you about in this privacy policy, to deliver a better service or to give you useful, relevant information.

2. What Personal Data Do We Hold?

We may collect and hold information about your company or personal information about you including your name, contact details, emails or other correspondence for the purpose of providing commercial activities, account management, technical support or Webeye alarm notifications and updates to you, or to send you information that may be of a commercial interest to you.

In addition if you are a Webeye subscriber we may hold alarm and video data that may contain personal information about you including GPS or location information. All alarm information is held in accordance with BS 50518:2013 European Standard for Monitoring and Alarm Receiving Centres. Browser and Application users of the Webeye platform access information relevant to their sites through a secure https layer, all actions are recorded and linked to username for audit purposes.

Website Visitors

When you visit our website, we may recieve information about you in two ways:

  • Directly from you - This is usually your contact your contact details and any other information you provide by filling in a form on the website (e.g. to register with Webeye for training, request further information to provide you with information, products or services that you request from us or which we feel may interest you, where you have agreed to be contacted for such purposes.
  • Automatically from the website: This includes your IP address and browsing behaviour. Understanding the way, you interact with our site enables us to improve our service to you. Our cookies policy explains our use of cookies and Google Analytics to collect and analyse this information and how long we retain personally identifying information collected by cookies. We use this information for our legitimate interest in ensuring that content from our site is presented in the most effective manner for you and for your computer.

3. Who Do We Share Personal Data With?

Webeye Limited may share your personal information with third party processors who host and process personal information on our behalf and have verified they comply with GDPR.

4. Security and Safeguards

Webeye Limited systems are located inside the EEA and are managed and maintained in accordance with the UK Government’s Cyber Essentials standard.

We transfer personal data to third party processors outside the European Economic Area only after taking such steps as are required to ensure that Personal Data they process on our behalf receives protection equivalent to that provided in the EEA. Where processors are located outside the EEA either they are certified as compliant with the EU-U.S. Privacy Shield Framework (where they are located in the USA) or have entered into an agreement with us containing the model clauses approved by the European Commission as providing contractual protection equivalent to that provided by the data protection regulations applicable in the EEA.

5. Your Data Protection Rights

You can manage your Webeye communication preferences by using the unsubscribe option at the bottom of any non-essential emails you may receive from us or by emailing a member of the Webeye team.

You have the right to update and correct the personal information we hold about you. You also have the right to request from us all personal information that we hold that relates to you, to request restriction of the processing of that data and to request that we delete that data or object to continued processing where it is excessive or no longer required for the purpose for which it was collected. Where allowed by applicable law there may be an administrative charge for supply of copies of data and we may also require you to provide us with appropriate identification before we comply with this request. You may also have the right to data portability. If you have a complaint about the way in which we use your personal information you have the right to complain to the Information Commissioner

Cookie Policy

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

This website makes use of the following cookies:

Google Analytics

We make use of Google Analytics to collect information about how visitors use our website. We use this information to help improve this website.

The cookies used by Google Analytics collect information anonymously, information collected includes: number of visits to the website, how visitors were linked to the website, and what pages they have visited while using the website.

To access the Google Analytics Privacy Policy please click here.

You can also opt out of Google Analytics by clicking here.


We make use of Twitter to allow sharing and viewing of tweets by other people.

To access the Twitter Privacy Policy please click here.


We make use of YouTube to allow sharing of videos and remebering what videos you have seen.

To access the YouTube Privacy Policy please click here.

Learn more

You can control what cookies you allow through your web browers settings. To find out more about cookies and how to control them, please visit

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